Rancho Santa Fe
San Diego
CA
92067
United States
1888-412-6136
858-771-1322
info@promotionchoice.com
Facebook
Pinterest
Twitter
Instagram
Linkedin
| Art Template Please click on the above hyperlink to download art/proof template. |
| Max. Imprint Area 2.75" X 2.75" All Plates Custom Printed with FDA approved edible inks. |
| Product Size 7" |
| Production Time The Production Time you select in the Order Form is usually firm. We reserve the right to change our production time or cancel rush production options due to unforeseen circumstances such as mechanical breakdowns, order backlogs, or labor issues. In such circumstances, you will be contacted prior to production beginning. Our rush production times may sometimes have limitations to 1-Color Prints or 1-Side Prints only. Please note that ship time is in addition to production time. Expedited shipping options are available under "Shipping Method" in the order form. |
| Notes Our printed plates are printed using food safe inks. Printed plates should not be used for excessively hot foods like steaming hot gravies, stews, or for serving foods immediately right out of the griddle, oven, or pans. Food should always be allowed to air for at least 30 seconds to a minute, and should no longer be steaming hot, before plating them. There will be no refunds/credits if these plates are used inappropriately with overly hot foods. If in doubt, order a random printed plate sample from us, or test the foods on a few plates, and decide how much time they need to be aired out for before plating them. |
Our products have different production times. The production time for each product is listed in the description area for each product page. Please note that ship time is in addition to the production time. Alternatively, you can also place a mock order and our website will tell you the estimated delivery date at the bottom of the order form. If you are paying by check, we will only begin production on your order once we receive the check. We will email customers paying by check once the check is received with an updated estimated delivery date.
Absolutely, just email your logo in vector format (AI, EPS, or PDF) or in very high resolution JPG (300 DPI or higher) to info@promotionchoice.com. To expedite the process, please be sure to provide us with ALL details regarding your potential order outlined below:
Generally, Saturdays, Sundays, and any federally recognized public holidays are not considered to be working/business days. The day you place your order is also not considered the first working day. If you place your order after our cut-off time of 12PM EST, the first working day will be the day after. For example, if you place your order at 12.10PM EST on Monday, the first business day will be Wednesday. If you place your order at 11.55PM EST, the first business day will be Tuesday.
In STEP 1 of each product page, please select "Order Sample" and place your sample with us that way. We do offer free shipping and free samples for many products. On bulkier products however, we will charge a nominal fee to get these samples shipped. Unfortunately, we cannot credit any sample shipping charges back if you do place a final bulk order.
To best illustrate this, please see illustration below. We can also print photographs in 1 color halftone format. Click HERE to see illustrations on halftone printing.
We will be able to use your artwork if it is in "vector" format. These files have extensions like .AI, .EPS, or .PDF. We can also use high resolution .JPG files (300 DPI or higher).
If you still aren't sure whether we can use your artwork, don't worry! Go ahead, place your order, and we will contact you if there are any issues with your artwork or order. Our expert customer service reps will guide you through your order very carefully to ensure it is all good to go. We can usually fix any minor issues with your artwork. If your artwork is especially poor in quality, we will vectorize it for a small cost so that it will print cleanly and crisply. For more information on artwork requirements, see HERE.
Please check with us regarding needing to pay with Purchase Orders, as this "courtesy" is not guaranteed and will be looked at on a case by case basis. We will usually extend this "courtesy" or "service" for customers who fulfil one or both of the following conditions:
We usually only allow up to NET 15 payment terms for purchase orders, and for very few exceptions, NET 30.
A proof will be emailed to you within a few hours to 24 hrs. At PromotionChoice, proofs are done by humans and not computers (Yes!), so rest assured that your proof will be much more accurate. We often even suggest alternative layouts so that your artwork can be printed as beautiful and as big as possible.
You can make up to one revision to your proof at no cost. If you are still not satisfied after that, you can cancel for a full refund, so your purchase is absolutely risk free. We have a BBB A+ rating, so order with confidence!
A standard proof is not possible with most rush orders, but in such cases, we will email you a "courtesy proof" shortly after your order is placed to show you what is going to press. Because of time constraints on rush orders, we will assume your order is good to print if we do not hear back from you within 30 mins.
In this case, you don't have to upload any artwork. Simply type your text message into the text box above and be specific with your instructions.
Here is an example:
Side 1 - Line 1: Happy Birthday Line 2: George! (Use Arial Bold font for both lines and center all text. Make Line 2 50% larger than Line 1) Line 3: Use Animal M3 clipart. Line 4: Fun Times! (Use Jokerman font and make this same size as Line 1)
Absolutely, just specify the text you want added in the text box above.
Here is an example:
Above my logo, please type: Josh's Car Wash (use Arial bold font and make it arched above the logo). Under logo, please type: 1888-223-5566 (Use Arial Bold font and make it about 80% the size of our business name)
Yes, we can print your art in any color you specify under the "List Ink Color(s)" box above.
The plates came out nice. The only issue we had was that the in the proof, logo was not fully centered, vertically. When we reached out to the company to get this fixed, they told us there was nothing they can do because "that's how the printer is set up." I don't fully understand why it couldn't be moved up slightly to center it, but other than that, everything else went fine.
The printing was wonderful on the plates. We were happy with all aspects of the order from the ease of placing the order to the timely manner in which we received it. We will for sure order again.
Service was great, walked me through the art work set up. Product was delivered quickly and on time. The plates were used for a rib fest and help up to tasking 15 ribs and side dishes. I will definitely be ordering again for our event. Thank You.
Login
